Shipping Policy
Fast, reliable, and secure delivery of your educational materials across India
Standard Delivery
- 5-7 business days for metro cities
- 7-10 business days for other locations
- Free shipping on orders above ₹500
- ₹50 shipping charge for orders below ₹500
Express Delivery
- 2-3 business days delivery
- Available for select pin codes
- Additional charges apply (₹100-₹200)
- Priority handling and tracking
Shipping Coverage
We currently ship to all locations within India. Our delivery partners ensure safe and timely delivery to your doorstep.
- All major cities and metro areas
- Tier 2 and Tier 3 cities
- Rural and remote locations (may take additional time)
- PO Box addresses (subject to courier availability)
Order Processing
Orders are processed within 1-2 business days (Monday to Saturday, excluding public holidays).
- Orders placed before 2 PM are processed the same day
- Orders placed after 2 PM are processed the next business day
- You will receive an order confirmation email immediately after placing your order
- A shipping confirmation with tracking details will be sent once your order is dispatched
Tracking Your Order
Stay updated on your order status with our comprehensive tracking system.
- Tracking number sent via email and SMS upon dispatch
- Real-time tracking available through our website
- Track orders from "My Account" → "My Orders" section
- Customer support available for tracking assistance
Packaging & Safety
We take utmost care in packaging your books to ensure they reach you in perfect condition.
- Books are wrapped in protective bubble wrap or foam
- Sturdy corrugated boxes for safe transit
- Tamper-proof packaging with quality seals
- Weather-resistant packaging for monsoon season
Bulk & Institutional Orders
Special shipping arrangements are available for bulk orders and educational institutions.
- Customized delivery schedules for institutions
- Direct delivery to multiple campus locations
- Dedicated account manager for large orders
- Contact: visionhealthsciencespublisher@gmail.com
Delivery Issues
In case of any delivery-related concerns, please contact us immediately.
- Damaged package: Report within 24 hours of delivery
- Missing items: Contact us within 48 hours
- Delayed delivery: Track your order or contact support
- Wrong address: Update address before dispatch